To connect to your main hosting account (secondary ftp accounts does not support SFTP connections) using SFTP, use the following settings:
Username (as indicated in your Netfirms Welcome Letter)
Password (as indicated in your Netfirms Welcome Letter)
Host to Connect to: yourdomain.com OR membername.netfirms.com
Port: 22
WinSCP and Filezilla are both free software that support SFTP connections on port 22.
NOTE #1: Filenames with spaces and special characters may cause your SFTP session to hang with some SFTP clients. We recommend that you name your files and folders with no spaces or use underscore "_" if necessary.
NOTE #2: If the folder contains over ~500 files, this may also cause your SFTP session to hang. We suggest that you organize your files so that no folder contains more than a few hundred files.
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