To resolve a "Error: Could not retrieve directory listing ... Disconnected from server" follow the steps below to keep your FTP connection open longer without it timing out so soon:In FileZilla:
1. Click on 'Edit' / 'Settings.'
2. Click the checkbox next to 'Enabe KeepAlive' Settings.
3. Change the 'Send KeepAlive commands' values from 15 and 25 seconds to 30 and 45 seconds for each of the two checkboxes.
4. Increase the 'Timeout Detection' from 60 seconds to 120 seconds.
5. Click on 'Firewall' in the left menu on the screen. Check the 'Passive Mode' checkbox.
For further Filezilla Support, browse to their documentation: http://filezilla.sourceforge.net/documentation/
In WS_FTP LE:
1.
Enter the 'Session Properties' dialog for your connection by clicking
on 'Connect' and then selecting your connection from the dropdown list.
2. Select the 'Advanced' tab.
3. Change 'Network Timeout' from 5 seconds to 120 seconds.
4. Check the box next to 'Passive Transfers.'
For further WS FTP Support, browse directly to their Support Centre: http://www.ipswitch.ca/support.aspx
The
Frontpage program needs to create multiple programming files ( vti ) to
allow themes and other server extensions to function properly. These
vit files are created during the publishing process. However the extra
timing it takes front page to create the programming can cause the
server to easily time out. We recommend that you publish your site
locally (eg .to your desktop or C: drive) and then publish those files
to our servers using an ftp program. Once you have the files
transferred to our servers, you can reconnect to your site live with
front page and reapply any components.
1.
To FTP your files to the remote server we recommend that you try using
FileZilla which may be downloaded for free from the Netfirms Starter CD
or via http://filezilla.sourceforge.net. For instructions on how to upload files using FileZilla, please visit http://support.netfirms.com/article.php?id=005
2. To connect live to your site with Frontpage :
a. From your frontpage program, click File -> Open Web
b.
Enter: <http://membername.netfirms.com> (where <membername>
is your Member Name assigned to your Netfirms Hosting account)
c. Enter your userid and password (This will connect you directly to your ftp account on our server)
For further FrontPage Support, refer directly to Microsoft Support: www.microsoft.com
NetObjects:
1. Click the Publish Site icon in the menu bar to open the Publish Site window
2. In the Save Location area click the Pencil icon to open the Publish Settings window
3. In the Publish Settings, click the "Advanced" button
4. Select the AdvancedFTP tab.
5. Ensure the Port field is assigned with the value as: 21
6. The connect passive mode checkbox should be selected.
Glossary
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