I. WEBMAIL LOGIN
To login to Netfirms webmail, please browse to http://webmail.yourdomain.com (where yourdomain.com is your registered domain hosted by Netfirms)

II. GETTING STARTED
1. To access your inbox, click "INBOX"

2. To compose a new message, click the Compose link

(a)complete the "To" field with an email address or addresses that you wish to send to. Or click the "Addresses" button if you have an address book of email addresses.
(b)Complete the "CC" field with an email address or addresses that you wish to carbon copy to. Or click the "Addresses" button if you have an address book of email addresses.
(c)Complete the "BCC" field with an email address or addresses that you wish to blind copy to. Or click the "Addresses" button if you have an address book of email addresses.
(d)Enter a subject in the "Subject" field
(e)Choose a Priority using the pull-down menu. Normal is the default.
(f)If you wish to receive a notification when your message has been read or delivered, choose either the "On Read" or "Delivered" checkbox accordingly.
(g)In the main text box, enter your message.
(h)If you wish to Save a draft copy of the message and return to it later, click the "Save Draft" button.
(i)If you wish to attach a file (eg. a document) to your message, click the "Browse" button beside the "Attach" field. You will then be prompted to locate the document from your local machine. When you have chosen the document, click the "Open" button and then the "Add" button.
(i)When you are ready to send the message, click the "Send" button.

III. MANAGING YOUR ADDRESS BOOK
1. To add/remove/edit email addresses in your address book, click the "Addresses" link.

2. Here are a description of the fields and buttons:Nick Name: Put a familiar name here. Something to help jog your memory. Anything that will give you an accurate idea to whom this email address belongs.

Email Address: This must be the person's fully qualified email address. Guessing here just won't cut it. There are three parts to an email address. First is the recipients identifier, such as "johnq". Next is the domain name section, which could take the form "tayloru". Last comes the top level domain, which could be one of a ton of things like au, cc, us, com, org, net or might look like edu. So if we put all those together it must be in the form of johnq@tayloru.edu. If this is not correct you are likely to get your mail back in the form of a bounced message.

Additional info: This is another field where you can put something to remind you about who this person is. This is made to be longer than the "Nick Name". For instance, if you meet a business contact, you could put "Met at the Tomatoe Symposium".

Edit selected or Delete selected: These two buttons allow you to select a single address and then change any of the above fields, or delete the entry entirely. You are only allowed to select one entry at a time for the edit button.

Add address: Fill in the fields as they are listed. The first three (Nickname, E-mail address, and First name) must be filled in. Both Last name and Additional info are optional.

IV. MANAGING YOUR EMAIL FOLDERS
1. You can store messages in different folders. This is especially useful if you have a lot of email and want to keep it organized. The folders option allows manipulation of your folders. To add/delete/rename email folders, click the "Folders" link.

2. Here are a description of the fields you can configure when setting up your mail folders:

Create Folder: Folders may be created by simply typing the desired name into the text box and pressing the Create button. If you wish that this folder be a subfolder of another one, you can choose that in the drop-down box with the list of folders.

Rename a Folder: You may rename any folder displayed in the drop down list box to the left of the Rename button. Notice that this list may not include all the folders displayed in the left frame. For obvious reasons, you cannot rename the sent, trash, or INBOX folders.

Delete Folder: You may delete any folder displayed in the drop down list box to the left of the Delete button. Notice that this list may not include all the folders displayed. The special folders such as your sent or your trash folder cannot be deleted, and of course, you cannot delete INBOX.

Unsubscribe/Subscribe: Subscribe means you can register a folder with the mail server, allowing you to view it in the folder listings. Unsubscribe is the opposite of subscribing. This unregisters a folder with the mail server.

You may choose as many folders as you wish from either the subscribe or the unsubscribe box, then click the button under the box to make the action take effect. You will notice that the folders move to the other box. You can then re-subscribe to them, or unsubscribe again as you wish.

Subscribed Folders and the Left Frame:
Currently subscribed folders are listed in the colored area to the left. This frame may be set to automatically refresh in the Options page. At the top of the left frame is large and bolded heading. If changes have been made to the subscribed folders using the folders menu item, this list can be refreshed with the link below the title. Oddly enough, this link is titled "refresh folder list".

The first folder listed contains received mail. To the right of the first folder is a number in parentheses "( )" reflecting the count of unread emails. This number is likely to vary from the total number of emails displayed in the right frame. Under the main folder are likely to be other folders or subfolders. Colors for these folders will change with theme choices made in the options page.

V. CONFIGURING YOUR MAIL OPTIONS:
Your Netfirms Webmail interface includes several configurable options including, folder preferences, and other preferences. All of these may be changed without affecting any other users on the system. Below is a description of the options:

Personal Information

Full Name: You should put your entire name here. For example, "John Doe". This is what is shown to people that you send the message to. They will see that it is from "John Doe". If you don't fill this in, they will see it is from your email address, "jdoe@mydomain.org".

E-Mail Address: (Optional) If your email address is different than what is automatically assigned, you can change it here.

Reply To: (Optional) This is the email address that people will reply to when they reply to your message. If this is different than the email address you are sending from, you can enter it here. This is useful if you want people to reply to your Yahoo account rather than your office address.

Multiple Identities: Click this link to edit multiple identities. This is useful if you want to choose between different From-lines for different messages (for example containing your work or your home emailaddress. On the page that appears, you can add as many identities as you like. You will be offered a choice of these when composing a message.

Timezone Options: You can use the pull-down menu to choose your current timezone. America/New York is the default setting.

Reply Citation: If you press Reply on a message, you will be presented with the Compose form with the original message quoted. Before this quoted message, a text like John Doe wrote: might be prepended (if the message you're replying to originated from John Doe). This is called the citation line. Here you can choose how this line looks.

No Citation: Prepends no citation line whatsoever.
Author Said: This produces the line: John Doe Said: where John Doe will be replaced by whoever the message you're replying to was from.
Quote Who XML: This produces the line: .
User-Defined: Enables you to define your own citation line. In the two text boxes below, you can type in the citation start and end. Between these the author name will be inserted.

Signature: (Optional) Signatures are attached at the bottom of all messages you send out. If you want a signature, you must make sure that the checkbox beside "use a signature" is checked, and then fill in what you want your signature to be in the box below it.

Click the Submit button once you are ready to save your Personal Information settings.

Display Preferences
Custom Stylesheet: A stylesheet may change fonts

Language: If English isn't your native tongue, you can easily change the language that most things display in. If your desired language is in the list, you can choose it and all future messages will be in that language. Note that this doesn't translate incoming email messages or folder names.

Use Javascript: One of our main goals in creating SquirrelMail was to have no Javascript in any of our pages. However, some of our developers made a very good address book searching utility that uses Javascript. Some other Javascript functions were added aswell. Rather than remove it, we now give you the option of using pure HTML or allow Javascript aswell. If you don't know what this means, you are safest to choose Autodetect.
Number of Messages to Index: This is the number of messages to show at a time in a folder. If there are more than this number in the folder, you will see a "Previous" and "Next" link above and below the listing which will take you to the previous or next messages.

Enable Page Selector: Setting this to Yes shows page numbers above and below the message list to quickly jump to a specific page of messages. The number Maximum pages to show can limit how many page numbers will be displayed above and below the message list.

Wrap incoming text at: How many characters should we allow before wrapping the text. This prevents messages from scrolling way off the screen. 86 is usually a safe thing to put in here, but you are free to change it to whatever you desire.

Size of editor window: How wide do you want your "Compose" box to be? This is the number of characters per line that you will be able to type before wrapping in the Compose section.

Location of Buttons when Composing: Where are the buttons Addresses, Save Draft and Send located?
Addressbook Display Format: Choose how you want the addressbook to be displayed. If you want maximum compatibility with all browsers, use HTML. Select Javascript if you know your browser supports it, it will display a nicer addressbook.

Show HTML Version by Default: If a message you receive is in both text and HTML format, you can choose if you want to see the HTML version (Yes) or the text version (No) by default.

Include Me in CC when I Reply All: Reply All sends your reply to all recepients of the original message, including yourself. To leave your own email address out, set this to No.

Enable Mailer Display: When viewing a message, this displays which email program the sender used.

Display Attached Images with Message: If someone sends you a message with one or more images attached and you've set this to Yes, the images will be displayed right away when you view the message.

Enable Subtle Printer Friendly Link: This determines the way the Printable Version-link will be displayed.

Enable Printer Friendly Clean Display: This will clean out the message so the print looks nicer.

3. Click the "Submit" button once you are ready to save your settings.

Message Highlighting
if you are subscribed to many mailing lists, it is very hard to distinguish which messages came from where while reading through the list of messages. With Message Highlighting, you can have the background color of all messages from one mailing list different than the color of another list.

1. To configure message highlighting, click on [New] to create a new one, or [Edit] to edit an existing one and the options will appear below.

2. Below are a description of the fields that may be configured:

Identifying Name: This is simply the name that you see which describes what it is. For example, if you are highlighting messages from your mother, you might set this to "From Mom".

Color: This is the actual color that the background will be. You can choose between a number of pre-defined colors that we have selected for you, or you can enter the HEX code for the color that you desire (i.e. a6b492). If you choose to enter your own color, you must also select the radio button in front so that it is checked.

Matches: Here you can choose the matching phrase. From the drop-down box, you can choose which header field to match against (to, from, subject...) and in the text box, you can enter the phrase to match (mom@yahoo.com).

Folder Preferences
Trash Folder: You can choose which folder messages will be sent to when you delete them. If you don't want deleted messages to go to the trash, set this to "Don't use Trash".

Sent Folder: You can choose which folder your sent messages will go to. If you don't want these, just set it to "Don't use Sent".

Draft Folder: You can choose which folder the messages you save as draft will go to. If you don't want to use this, just set it to "Don't use Drafts".

Location of folder list: Determines wether you want the list of folders on the left or right of your window.
Width of folder list: With this option, you can select how wide the list of folders will be. If you have very long folder names or large fonts, it is good to set this pretty high. Otherwise, you should set it low so you don't waste screen space.

Auto refresh folder list: automatically refresh the folder listing on the left side of your browser window. This will also update the number of unseen messages that are in each folder. This is a good way to check for unseen messages in the INBOX without having to click on it every time.

Enable Unread Message Notification: This option specifies how to display unseen messages in the folder listing on the right side of your browser window. If you set this to No Notification, you will not be notified of unseen messages. If you set it to INBOX, when you have new messages, the INBOX will become bold and a number will appear to the right of it to say how many new messages are in it. If you set it to All Folders, this behavior will happen on all folders. If you notice that loading the folder list is really slow, you can set this to INBOX or None and that should speed it up.

Unseen message notification type: When new messages are in a folder, this option tells either to only display the number of new messages or also display the total number of messages in that folder.

Enable Collapsible Folders: Collapsible Folders allow you to 'fold' or collapse a folder which contains subfolders so the subfolders will not be displayed. You can collapse a folder by clicking the "-" next to it and expand it again with the "+" sign. Setting this to No disables collapsing.

Show Clock on Folders Panel: Choose if you want a clock to be displayed above the folder list and how it should look (Y=year, D=day, H=hour, M=minute, S=second).

Hour Format: This option gives you the choice of a 12- or 24-hour clock.

Memory Search: If you search a mailbox, the search will be saved for quick access later. This defines how many mailbox searches will be saved.

3. Click the "Submit" button when you are ready to save your configurations.

Index Order:
This section gives you control over the message list. You can choose how much information you want in the message list and in what order it should be displayed.

1. To move columns around, use the "Up" and "Down" links
2. To remove a column from the display use the "Remove" link
3. To add a size column, click the "Add" button

Vacation/Autoresponder
If you will be away on vacation, you may want to configure an auto-reply message for those who email you while you are away.

1. To activate the autoresponder, click the checkbox labelled: "Activate vacation autoresponder"
2. In the "Message text" text box, enter a short message. In your message you may choose to include dates indicating when you will be away and when you will return as well as an alternative method of communication while you are away.
3. When you are ready to save your autoresponder settings, click the "Submit" button

Change Password
Each email user can change their email password.

1. From the Options section, click Change Password and follow the onscreen prompts

Please note the following rules regarding password changes:
(a)You may use letters, numbers, and other special characters on your keyboard.
(b)Passwords are case-sensititve, so an 'A' is not the same as an 'a'.
(c)Your new password can be at most 8 characters long.