NOTE: Please use caution before removing any files from your account. Before you proceed to remove any files from your web account, please ensure that you have a back-up copy of the files on your local machine if you think you might want to revert back to the files at a later point in time. Once a file has been deleted from our servers, it will not be recoverable.

To delete your web files from the remote site using the Netfirms File Manager:
1. Login to the Netfirms Members Control Panel Members Control Panel
2. From the Account Home section, click File Manager
3. If the file or folder resides in the /www folder, click www. If the file or folder resides in the /cgi-bin folder, click cgi-bin

NOTES:
(i)To delete everything from the current directory, click the checkbox located to the left of the Name column.
(ii)To delete the entire contents from your /www folder, click the Home icon from the menu and then click the checkbox beside the www folder. The browser will return a message indicating that the www folder can not be removed. However the contents of the www folder will have been removed. This is to allow you to continue to use your web account for new files you wish to upload. Similar steps apply for removing contents within the /cgi-bin folder.4. Check off the file you wish to be deleted (a check box appears to the left of each filename)
5. Click the Delete button

To delete your web files from the remote site with Filezilla :

1. Login to your FTP account (input your domain name as the host site/server, input your userid and then your password as indicated in your Welcome Email )
2. Once a connection has been established a list of files on the remote server will be displayed on the right half of the Filezilla display. This section is indicated by Remote Site
3. From the Remote Site, highlight the filename you wish to delete by right-clicking on the filename once and then choose Delete from the pull-down menu
4. Repeat above steps as necessary.

To delete your web files from the remote site with WS FTP:

1. Login to your FTP account (input your domain name as the host site/server, input your userid and then your password as indicated in your Welcome Email )
2. Once a connection has been established a list of files on the remote server will be displayed on the right half of the WS FTP display. This section is indicated by Remote Site
3. From the Remote Site, highlight the file you wish to delete by clicking on the filename once
4. Click the Delete button displayed in the right side
5. Repeat above steps as necessary.

To delete your web files from the remote site with MS FrontPage:

1. From your FrontPage program, click File -> Open Web
2. Enter: http://membername.netfirms.com (the FTP account to connect to where membername.netfirms.com is found in your Welcome Email)
3. Enter your userid and password (This will connect you directly to your ftp account on our server)
4. Select the file in your Frontpage software and click Delete