To change the password of a secondary FTP account, you should delete the secondary ftp account and then recreate it. This will allow our system to auto-generate a new password for the secondary ftp account (ie. Secondary ftp passwords cannot be customized - they must system-generated for security purposes). Please follow these steps:
1. Login to the Netfirms Control Panel: https://controlpanel.netfirms.com
2. Click Hosting
3. Choose Files
4. Click FTP Users
5.For the secondary User you wish to delete, click the Delete link
6. Click Add
7. In the Root Folder text box, enter the folder you wish to assign permissions for the secondary FTP account to have access to
8. Click Create
NOTE: Entering "/" would give the account access to your entire website. Entering "/graphics" would give access only to the graphics folder. When you configure the Root Folder, if the directory does not exist yet, it will be automatically created on the user's account
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