To access your account using SSH you must subscribe to either the Advantage or Business Hosting plan. Please follow these steps:
I. Enable SSH on your Netfirms Account
1. Login to the Netfirms Control Panel at https://controlpanel.netfirms.com
2. Click Hosting
3. Click Settings
4. From the SSH section, use the pull-down menu to enable SSH
5. Click Enable
II. SSH into your account using an SSH Client
Putty/OpenSSH or most any other widely free clients (for Windows users) or the default Terminal (for Mac / Linux users) may be used to access your Netfirms account via SSH.
Please configure your SSH client with the following information (where membername and password is indicated in your Netfirms Welcome Letter):
hostname: <ssh.netfirms.com>
port: 22
FTP username: <membername>
FTP password: <password>
For a terminal command prompt (eg. MAC or Linux users), the following command line is required:
ssh -l membername ssh.netfirms.com
NOTE #1: Currently SSH access is available for account holders using their main FTP login. FTP subaccounts are not currently supported in SSH.
NOTE #2: Ensure that you are connecting to SSH with the correct username and password (refer to your Netfirms Welcome Letter). Too many failed SSH login attempts will result in a lockout of 30 minutes before you can attempt to login again.
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