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Netfirms 24/7 Support .: DOMAIN .: Administration and Setup .: How do I fix an error when entering a nameserver for my domain?

How do I fix an error when entering a nameserver for my domain?

You may encounter one of the following similar error messages while attempting to enter a nameserver for your domain"

 

[2303-Object does not exist (Failed Finding: Host(ns1.domain.com))]

 

OR

 

Unable to update nameservers: Nameserver [ns1.domain.com] doesn't exist at the registry

 

The above similar errors occurs when the name servers you wish to direct your domain name to are currently missing from the foreign registries.  Registries such as those for .info, .biz, and .org maintain their own databases of registered, valid name servers, rather than going by the default .com/.net registry database;  if the name server values are not registered, the aforementioned error occurs.
 
To correct the issue, contact the administrator of the desired name servers and request that they register the name servers with the foreign registries.  Usually this is done by having the DNS administrator log into their domain registrar's control panel. Once this action has been performed, you may then proceed with your desired name server changes.

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