To add another Order Status option (eg. Cancelled) to your Netfirms Commerce Pro shopping cart, please follow these instructions:
1. Login to your member's area at https://controlpanel.netfirms.com2. Click Site Tools 3. Click Database
4. For the Commerce Pro database that you wish to modify, click Admin
5. Click phpMyAdmin
5. Click order_status table from the left menu.
6. Click Insert tab ( found at the top area of PhPMyAdmin window).
7. Use the following data for the corresponding fields to configure the new row you just inserted:
orders_status_id = 4
language_id = 1
orders_status_name = Cancelled
8. Click Go.