1. Login to the Netfirms Members Control Panel
2. Click "Site Tools"
3. Click "Commerce Pro"
4. For the store you wish to receive order notifications from, click the corresponding "Admin" link
5. Click Configuration
6. In "My Store", ensure you have a valid email address for the "Email Address" option

NOTE: We recommend that you enter a Netfirms-hosted email address so that your order notification emails are not inadvertently filtered by a third party email provider (eg. hotmail, gmail, aol are some common email providers that have implemented filtering policies on their mail servers).

7. (Optional) If you wish to receive order notifications to an alternative address in addition to the one specified in step #6, you may configure an email address in the "Send Extra Order Emails To" field. If the store owner's email is not in this listing the store owner will not be notified of an order. Whereas the 'E-Mail Address' above is for only one entry, this is how to effectively add addresses to that function.

NOTE: Please be careful with this field as the syntax must be exactly as follows:

Name 1 , Name 2

Replace Name 1 with your name or the name of the recipient
Replace email@address1 with your corresponding email address

If there is a typo or if the syntax is incorrect the order notification email will not be sent to any of the recipients specified in this field nor in the "E-mail Address" field.

8. Click "Email Options" from the menu
9. Ensure that the "E-Mail Transport Method" is set to sendmail
10. Ensure that "Send E-Mails" is set to true