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Netfirms 24/7 Support .: E-COMMERCE .: Netfirms Commerce Pro .: Configurations and Customizations .: Why can't I access my products when viewing them through my online store?

Why can't I access my products when viewing them through my online store?

You may not be able to view your products through your Netfirms Commerce Store if there is a misconfiguration:

1. Login to the Members Control Panel at https://controlpanel.netfirms.com
2. Click Applications
3. Click Commerce Pro
4. For the store you wish to administer, click the corresponding Admin link to log into the admin section of your online store.
5. Click Configuration
6. Click on Use Search-Engine Safe URLs (still in development), and then select EDIT
7. Ensure this option is set to "FALSE".

You should now be able to access your products securely through your online store.


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