How do I activate my E-mail services? .: Netfirms 24/7 Support

I. To activate your Email services, please ensure that:

1. Your domain is registered and pointing to the Netfirms nameservers ns1.netfirms.com and ns2.netfirms.com

2. You have allowed the standard 24-72 hours for propagation of your domain after pointing your domain to Netfirms nameservers

II. To create an email account, please follow these steps:

1. Login to your Netfirms Members Control Panel at https://controlpanel.netfirms.com

2. Click E-mail

3. Click E-mail Accounts

4. Click Add

5. Follow the onscreen prompts to create an email account and password for your domain name

6. Click Add

NOTE: The number of accounts you can create is dependant upon which plan you are on.

After you have created the email accounts you can start using them with either:

(a) a POP client (eg. Outlook, Outlook Express, Eudora, Netscape Mail)

(b) by accessing the Netfirms Webmail system at http://webmail.netfirms.com or webmail.yourdomain.com (where yourdomain is your registered domain hosted by Netfirms).

NOTE: After following the above steps, if you are not receiving messages to your inbox, we suggest that you check your filters to see if messages are being auto-filtered to another folder (eg. spam, junk, or bulk folder). Please also click here for further troubleshooting options if you are still unable to receive email to your inbox.

How do I activate my E-mail services?

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