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Netfirms 24/7 Support .: EMAIL .: How do I activate my E-mail services?

How do I activate my E-mail services?

To activate your Email services, follow these steps:

I. Create your Email accounts
1. Login to the Netfirms Members Control Panel at https://controlpanel.netfirms.com
2. Click E-mail
3. Click E-mail Accounts
4. Follow the onscreen prompts to create one email account at a time for your domain. You will be prompted to enter a username, select a domain, and enter a password.

NOTE 1: To configure Email forwards or catch-all, click E-mail Forwarding from the side bar, click Add New and then follow the onscreen prompts.

NOTE 2: You may configure only one forwarding address for each virtual forward.

II. Choose a Mail Client
To start using your email account, you may either login to Netfirms Webmail immediately or configure a POP client such as Outlook or Eudora:

5. Netfirms Webmail: Login to Netfirms webmail either at http://webmail.yourdomain.com (where yourdomain.com is your registered domain hosted by Netfirms) OR at http://webmail.netfirms.com

OR

5. Configure a POP Client
If you choose a POP Client to manage your email, you will need to configure it with the following settings:

E-mail Address: yourname@yourdomain.com
Incoming Mail Server (POP): pop.yourdomain.com
Outgoing Mail Server (SMTP): smtp.yourdomain.com OR
Using your ISP's smtp server to send email.
POP Account Name: e-mail@yourdomain.com
Password: Your WebMail Password

"My SMTP (Outgoing mail server) requires authentication" should also be configured

NOTE: Please allow up to 30 minutes for a newly created email/webmail account to be fully activated.

To watch a demo video on how to configure your settings, please click below:

Outlook
Outlook Express
Eudora
Netscape Mail

NOTE: After following the above steps, if you are not receiving messages to your inbox, we suggest that you check your filters to see if messages are being auto-filtered to another folder (eg. spam, junk, or bulk folder). Please also click here for further troubleshooting options if you are still unable to receive email to your inbox.


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